Our 'Transformational Teams' work closely with our clients to ascertain:
"Who they are", "Where they want to be" and ultimately "How to go there."
Our team will take time to understand your needs, by being fully engaged with you through out the journey no matter how long or short it may be.
We work within the following principles:
Integrity - in all that we do
Trust - in our team and your team
Respect - for everyone
Communication - to ensure clear guidelines
Passion - to deliver and exceed
Lastly we always have Fun
Shorthouse Hospitality International (SHI) is a hospitality services consultancy based in Rochester, Kent with operations across Europe, Asia, the South Pacific Islands and the Middle East. SHI provides a hands-on approach to services focused on operations, corporate audits, human capital, and signature projects. Vertical markets include boutique hotels and resorts, cruise lines and private member clubs, yachts and residential estates. Working from an individual project basis to full retained consultancy, SHI assists in identifying “who you are”, “where you want to be” and “how to get there”. The brands SHI represents are not only each exquisite in their own way; but are all culturally authentic, emotionally compelling and completely unique. SHI was founded by Neil Shorthouse in 2014 following more than two decades of experience in creating industry-leading, revenue driving platforms for companies ranging from mid-size businesses to Fortune 500s. Shorthouse has launched business endeavours for multi-national corporations and led world-class teams of hospitality professionals. His portfolio includes The Walt Disney Company, Disney Cruise Line, Regent Seven Seas, The Soneva Group, The World, Six Senses Hotels & Resorts and Cheval Blanc Randheli by LVMH-Hotel Management
Our clients are remarkably diverse: large and small, private and public. We help them grow, sustain and transform their internal teams to maximize business performance and provide seamless and memorable guest experiences. At Shorthouse Hospitality International, we strive to make the places people work and play more inspiring, more resilient, and more impactful.