Having spent over two decades working within the Cruise & Hospitality industries, i have encountered many different scenarios. None of these scenario's came with a handbook, telling me what to do, how to behave or what the result would be, whether i would be thanked or having your life threatened!
However, each of them, has given me the opportunity to share, more importantly relate them back to being a leader, how to encourage your teams, gaining the trust and respect, when you start a new job with none. Or most recently adapting them to the COVID=19 outbreak in 2020, which meant a whole set of learning skills for everyone!
Neil Shorthouse FIH, is a Global Human Resources Specialist, Key Note Speaker, Non-Executive Director, Chair of Multi Academy Trusts & Global Citizen
For further information in relation to how the team at Shorthouse Hospitality can support you and your teams, please contact: info@shorthousehospitality.com